We are proud to offer complimentary free standard UK shipping on all orders over £75. Orders under £75 are charged a £3.99 delivery fee.

Each product has its own handling time, which you can find on the product page. Orders are processed and dispatched based on these times, with a minimum processing period of 24 hours before dispatch. During busy periods, there may be slight delays—if this happens, our customer service team will keep you informed.

For items marked “Fast Despatch”, you can select our Royal Mail Express service for next-day delivery. To qualify, orders must be placed before 2pm (UK time). Please note that this service does not include handling time and is subject to courier schedules.

Bulky items (including whips) are excluded from the Free Delivery offer and cannot be sent via Royal Mail. These items will incur an additional £5.89 delivery fee, which will be applied automatically at checkout.

Estimated delivery dates for your full order are calculated in your cart and confirmed at checkout.

For deliveries to specific regions, including Ireland, the Scottish Highlands, and remote parts of the UK mainland, an additional 24-hour handling time may be required due to logistical considerations. If you are unsure whether this applies to your location, our customer service team is available to assist and provide clarity.

During peak seasons, such as Black Friday/Cyber Monday, Christmas, slight delays in dispatch may occur. We appreciate your patience and understanding during these busy times.

We partner with reputable courier services, including Royal Mail, Parcelforce, DHL, and InPost to ensure your order is delivered safely and securely. For your convenience and reassurance, all orders are tracked from the moment they leave our warehouse until they reach your doorstep.

In addition to serving our UK customers, we are pleased to extend our shipping services internationally. Our current international destinations include Australia, the United States, and New Zealand, with plans to expand our reach to more countries in the future. Please be aware that since our shipments originate from the UK, international orders will incur higher shipping costs.